Security at Zardrex AI
Protecting your data and maintaining the integrity of our platform is a core responsibility, not an afterthought.
Our security approach
Zardrex AI products handle business data including customer conversations, booking information, and operational knowledge. We take our responsibility to protect that data seriously. Our security practices span infrastructure, application, access control, and operational procedures.
Security principles
Data isolation
Each customer's data is logically isolated within our multi-tenant architecture. No cross-tenant data access is permitted at the application layer.
Encryption
Data is encrypted in transit using TLS and at rest using industry-standard encryption. Sensitive credentials are never stored in plain text.
Access controls
Role-based access control governs what each user can see and do. Access to production systems is strictly limited and audited.
Backups and recovery
Regular automated backups are taken and tested. Recovery procedures are documented and validated periodically.
Monitoring
Our infrastructure is continuously monitored for anomalous activity. Alerts are configured for key security and performance events.
Secure development
Security is considered at every stage of our development process, from design through deployment. Dependencies are reviewed and kept up to date.
Our privacy commitments
These are the commitments we make to every customer and user of Zardrex AI products.
We do not sell your data to third parties.
We do not use your business data to train our AI models without explicit consent.
We retain data only for as long as required for product functionality or legal obligation.
We disclose any material data incidents to affected customers promptly.
We review and update our security practices on an ongoing basis.
Security questions or concerns?
If you have identified a potential security issue or have questions about our security practices, please contact us directly. We treat all security reports seriously and will respond promptly.
Contact our teamReady to explore our products?
Security is built into every Zardrex AI product from the ground up.